Frequently Asked Questions
Below you'll find answers to some of the common questions that we get asked. If you have a question which isn't answered here then feel free to contact us.
Questions
- Why should you choose Swindon House Clearance Services?
- Does anything get recycled?
- What do you take?
- What areas do you cover?
- Is it just houses that you clear?
- What hours do you work?
- Are you insured?
- Do I need to be present when you are clearing the property?
- Do you have a fixed rate?
- When can you carry out the work?
- Do you buy anything?
- Do you guarantee to remove everything?
- Do you ever clear properties free of charge?
- How do I pay you?
Answers
Why should you choose Swindon House Clearance Services?
If you need a property cleared and you want it done professionally then you need to call Swindon House Clearance Services. We offer a free, no obligation quote for every job and this is itemised completely to ensure that only the items you want removing are removed. We will respond quickly and work efficiently.
What do you take?
We remove everything which you the customer requires removing. This will include furniture, clothing, bedding, china & glass, carpets, curtains, and even the kitchen cupboard contents, including food.
Is it just houses that you clear?
No, we also clear garages, sheds, cellars, lofts, offices and shops.
Are you insured?
Yes, we have full Public Liability insurance and we are also registered with the Environment Agency as a Licensed Waste Carrier.
Do you have a fixed rate?
No, it is almost impossible to set a fixed rate as every property is different. To help you, though, if you assumed that everything in your property was to be treated as waste, imagine the number of skips you would fill (generally around £180-190 per skip). We usually work out cheaper than this figure and, of course, we do the work and take it away.
Do you buy anything?
Yes, if we consider it to be a saleable item then we will make an offer to purchase.
Do you ever clear properties free of charge?
Yes we have cleared many properties for free. If there are enough saleable items within the property then we will remove the waste for free.
Does anything get recycled?
Yes, we recycle as much as we possibly can and only use licensed Transfer Stations (waste management sites) that will separate the materials.
What areas do you cover?
Our local areas are Swindon, Cirencester, Marlborough, Chippenham, Devizes, Malmesbury and Lechlade. We will however visit areas outside our local area upon request.
What hours do you work?
We work 7 days a week, from 9am until 5pm, although we will not finish until the work is complete.
Do I need to be present when you are clearing the property?
This is entirely up to you. If you would prefer not to be present then that is not a problem. We can arrange collection and return of the property keys from an allocated source of your choice. It is quite normal for us to collect from Solicitors or Estate Agents or even neighbours that hold a key.
When can you carry out the work?
If you are happy with our quotation then all you need to do is contact us and we will agree a mutually acceptable date and time.
Do you guarantee to remove everything?
Yes, the itemised quotation that we send to you will list everything that we will be taking and also the timescale required to complete the work.
We will not leave you with items in the property unless you have requested that certain items are to stay. We do leave curtains up so that the property does not look empty and we also leave carpets unless you specify that you would like them removed.
How do I pay you?
When the clearance is complete we will provide you with an invoice which is usually paid at an agreed term.